Shipping & Returns

Last updated: October 5, 2026

Shipping

Where we ship

We currently ship within the United States only.

Processing times

In-stock items ship within 1–3 business days.
Made-to-order items ship within 6–10 business days. We make these to order to reduce waste and overproduction.

Business days are Monday through Friday, excluding holidays. If your order includes more than one type of item, it may ship in separate packages.

Shipping method and delivery

All orders ship via USPS Ground Advantage. Once your order ships, delivery timing is set by USPS (typically 2–5 business days for most U.S. addresses). Delivery estimates aren’t guaranteed, and we can’t control carrier delays.

Shipping costs

Shipping is free on orders over $120. For other orders, shipping costs are calculated and shown at checkout before you pay.

Tracking

When your order ships, you’ll get an email with your tracking number.

Address accuracy

Please double-check your shipping address at checkout. We aren’t responsible for orders sent to an incorrect address provided at checkout. If you notice a mistake, email us right away and we’ll do our best to update it before your order ships.

Lost, stolen, or damaged packages

If your tracking shows delivered but you can’t find your package, check with neighbors and your local post office first, then contact us and we’ll help you file a claim with USPS. If your order arrives damaged or incorrect, contact us within 72 hours of delivery with photos. See Damaged or incorrect items below.

Returns & Exchanges

Eligibility

We accept returns and exchanges within 14 days of delivery on eligible items. To be eligible, items must be unused, unworn, unwashed, and in their original condition and packaging, with any tags attached.

Final sale

The following can’t be returned or exchanged:

Books
Affirmation cards
Digital products and downloads
Gift cards
Items marked final sale at the time of purchase

How to start a return or exchange

Email us at hello@sevenwellnessclub.com within 14 days of delivery with your order number and the item(s) you’d like to return or exchange. We’ll reply with return instructions. Returns sent without contacting us first may not be accepted.

Unless your item arrived damaged or incorrect, you’re responsible for return shipping costs. We recommend a trackable shipping method, since we can’t be responsible for returns lost in transit.

Damaged or incorrect items

If your order arrives damaged, defective, or incorrect, contact us within 72 hours of delivery with your order number and photos of the item and packaging. We’ll make it right with a replacement or a refund, and we’ll cover the shipping.

Exchanges

Exchanges depend on availability. Because many of our pieces are made to order, an exchange may follow our made-to-order timeline. If the item you want isn’t available, we’ll refund the eligible item instead.

Refunds

Once we receive and inspect your return, we’ll email you to let you know whether it’s approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may take a few extra days to post it. Original shipping charges aren’t refundable unless the return is due to our error.

If you haven’t received your refund after 15 business days from approval, please reach out at hello@sevenwellnessclub.com.