Refund policy

Last updated: October 5, 2026

Returns and exchanges

We accept returns and exchanges within 14 days of delivery on eligible items. To be eligible, items must be unused, unworn, unwashed, and in their original condition and packaging, with any tags attached.

Final sale

The following can’t be returned or exchanged:

Books
Affirmation cards
Digital products and downloads
Gift cards
Items marked final sale at the time of purchase

How to start a return or exchange

Email us at hello@sevenwellnessclub.com within 14 days of delivery with your order number and the item(s) you’d like to return or exchange. We’ll reply with return instructions. Returns sent without contacting us first may not be accepted.

Unless your item arrived damaged or incorrect, you’re responsible for return shipping costs. We recommend a trackable shipping method, since we can’t be responsible for returns lost in transit.

Damaged or incorrect items

If your order arrives damaged, defective, or incorrect, contact us within 72 hours of delivery with your order number and photos of the item and packaging. We’ll make it right with a replacement or a refund, and we’ll cover the shipping.

Exchanges

Exchanges depend on availability. Because many of our pieces are made to order, an exchange may follow our made-to-order timeline. If the item you want isn’t available, we’ll refund the eligible item instead.

Refunds

Once we receive and inspect your return, we’ll email you to let you know whether it’s approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may take a few extra days to post it. Original shipping charges aren’t refundable unless the return is due to our error.

If you haven’t received your refund after 15 business days from approval, please reach out at hello@sevenwellnessclub.com.