Shipping policy
Last updated: October 5, 2026
Where we ship
We currently ship within the United States only.
Processing times
- In-stock items ship within 1–3 business days.
- Made-to-order items ship within 6–10 business days. We make these to order to reduce waste and overproduction.
Business days are Monday through Friday, excluding holidays. If your order includes more than one type of item, it may ship in separate packages.
Shipping method and delivery
All orders ship via USPS Ground Advantage. Once your order ships, delivery timing is set by USPS (typically 2–5 business days for most U.S. addresses). Delivery estimates aren’t guaranteed, and we can’t control carrier delays.
Shipping costs
Shipping is free on orders over $120. For other orders, shipping costs are calculated and shown at checkout before you pay.
Tracking
When your order ships, you’ll get an email with your tracking number.
Address accuracy
Please double-check your shipping address at checkout. We aren’t responsible for orders sent to an incorrect address provided at checkout. If you notice a mistake, email us right away and we’ll do our best to update it before your order ships.
Lost, stolen, or damaged packages
If your tracking shows delivered but you can’t find your package, check with neighbors and your local post office first, then contact us and we’ll help you file a claim with USPS. If your order arrives damaged or incorrect, contact us within 72 hours of delivery with photos. See our Refund Policy for details.
Contact
Questions about your order? Email hello@sevenwellnessclub.com or call +1 629-285-6513.